Phil Burgess, one of Sol Trujillo’s famous ‘amigos’ has announced his return to the States at the end of August 2008.
In three years as Telstra’s main spokesperson, Burgess won respect for his fierce prosecution of Telstra’s positions. He also drove us to distraction with his one-sided rhetoric.
Here’s a report from my ‘Hands On’ AFR column on one of Burgess’ classic efforts in March 2007.


A wise journo once advised me to write as if my dear old grandma was the audience. Judging by 3′s latest effort at explaining a wireless broadband offer, it seems nobody has explained the virtues of clarity to them.
Quiz question: Liability caps for contribution to third party claims are-
The Australian Communications and Media Authority
The blueprint for major changes to Australian privacy law was released last Monday. It may take as long as 18 months for new laws to arrive, but it’s a sure thing.
International copyright owners are
I’ve been around the industry a long time now, and seen plenty of times its regulation is unreasonable and illogical. But I side with the consumer on the use of the word ‘cap’ to mean ‘minimum charge’.
A thread on Whirlpool about early termination fees under Vodafone mobile prepays led us into the maze of Voda’s complex contract terms. And guess what ? They don’t say what Voda thinks they say.



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