ACMA seeks input on DNCR Best Practice Guidelines

ACMA is seeking public comment on proposed DNCR Act Best Practice Guidelines for complying with the Do Not Call Register Act 2006.

We’ve previously poked ACMA’s eye about keeping its thoughts to itself too much, so it’s great to see a move towards a thorough, straight-talking booklet that offers detailed guidance on the regulator’s experience and how it sees things.

“The draft guidelines have been drawn from consultation with telemarketers who have implemented thorough and effective compliance systems, as well as experience gained through ACMA investigations into non-compliance. Put simply, ACMA has looked to industry for what does work, and has observed through its investigations what doesn’t work.”

We’ll certainly be reviewing the draft carefully and making a few suggestions. 

Comments and queries can be directed to robert(dot)urquhart(at)acma(dot)gov(dot)au.  Close date for comments is Friday 13 February 2009.