For some reason, many businesses just can’t get their minds around Australia’s warranty laws. ACCC has issued a new booklet explaining how it works, again.
The subject has been addressed any number of times by the Commission in the past. Despite that, serious breaches by organisations that should know better are commonplace. In recent months, CSP Central has pointed out breaches by:
Misrepresenting consumer rights is a criminal offence under the Trade Practices Act, so business and lawyers alike would be wise to study the new ACCC guide.