Category Archives: Competition and Consumer Act

Computers Now gets software return policy wrong

After PC discounter MSY was stung a whopping $203,500 for misrepresenting consumer warranty rights, we expected that the tech industry would have reviewed their terms with a legal microscope.   Not so, it seems … as we discovered when we … Continue reading

Posted in ACCC, advertising, Australian Consumer Law, Competition and Consumer Act, How not to do it, Trade Practices Act | Tagged , , , , , , | Leave a comment

ACCC declares Telstra Wholesale DSL

The ACCC has this evening announced that it has ‘declared’ Telstra wholesale ADSL services under the Competition and Consumer Act 2010. The effect of the ACCC’s decision will be that Telstra’s wholesale customers will now be able to better compete … Continue reading

Posted in ACCC, ACMA, Competition and Consumer Act, New laws, Telecommunications Act, Telstra, Trade Practices Act | Tagged , , , , | Leave a comment

Mythbuster: ‘Entire agreement’ clauses lock out misrepresentation claims

People are often confused about the effect of clauses that say ‘You acknowledge that we have made no other promises or representations to you.’ Often you see such clauses quoted in support of an argument that a claim for misrepresentation … Continue reading

Posted in ACCC, Australian Consumer Law, Competition and Consumer Act, Making sense of contracts, Mythbusters, Trade Practices Act | Tagged , , | Leave a comment