Category Archives: DNCR Act

Telstra fined for Do Not Call breaches

Telstra has paid a $101,200 infringement notice for telemarketing to numbers on the Do Not Call Register more than 30 days after they were registered. ACMA announced its biggest scalp yet under the new law, following an investigation into calls … Continue reading

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ACMA confirms 2009/10 Do Not Call washing fees

ACMA has announced that excess usage fees for list washing will be abandoned from 1 July 2009.  Instead a so-called ‘annual subscription’ will in fact be a block prepurchase of washing credits that will normally expire if not used within 12 … Continue reading

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ACMA seeks input on DNCR Best Practice Guidelines

ACMA is seeking public comment on proposed DNCR Act Best Practice Guidelines for complying with the Do Not Call Register Act 2006. We’ve previously poked ACMA’s eye about keeping its thoughts to itself too much, so it’s great to see a … Continue reading

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Telcos are main offenders under Do Not Call law

ACMA today revealed that more than half of all complaints about illegal telemarketing calls relate to phone plan offers. ‘ACMA has embarked on a campaign to improve telecommunications compliance that includes formal investigations, warnings, detailed letters putting individual providers ‘on notice,’ and … Continue reading

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Dodo stung hard for DNCR Act breaches

This week’s record fine for breaches of the Do Not Call Register Act does more than sting national ISP Dodo, the unhappy record holder. It ends an information drought for Australian businesses that use contract call centres for telemarketing. As … Continue reading

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Do Not Call Register set to increase its reach

The Australian Communications and Media Authority has released a discussion paper on possible extensions of eligibility to join the Do Not Call Register. It goes as far as the idea that all Australia phone numbers could be allowed to register. … Continue reading

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Spot check: Does your outbound telesales contract comply with section 12 of DNCR Act?

The Australian Communications and Media Authority is showing that the Do Not Call Register Act 2006 has teeth. $100k+ penalties have already been imposed. In this Spot Check, we’ll see if your outsourced contract for outbound sales calls complies with … Continue reading

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