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CSP Central Update

Happy New Year!

We are currently working on a new and improved CSPCentral and hope to relaunch during 2012.

Feel free to contact us with any queries.

Best Wishes

The CSPCentral Team

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Saving legal costs: DIY ‘discovery’

Law BooksIt’s a sad fact of life that ISPs and telcos sometimes end up in court cases.  The saddest fact of all is the legal bill that’s usually involved.

From a lawyer’s perspective, there’s a lot that clients can do to save time and money.  We’ll look at some key strategies in this series of posts.

Today, let’s look at the legal process of ‘discovery’, and why it needn’t add a small fortune to the bill.

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Dodo in hot water again !

dodo_deadACCC has made Dodo Australia give a Court enforceable undertaking to issue refunds customers and discount monthly plans, as a result of misleading statements.

According to ACCC, Dodo advertised misleading ‘free’ offer plans between October 2008 and March 2009 on both the television and its website.
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ACCC rejects Telstra ULL undertaking

thirtyThe Australian Competition and Consumer Commission (ACCC) yesterday announced it had rejected Telstra’s undertaking to charge competitors a $30 monthly fee to access ULL in metropolitan areas.

ACCC expressed surprise that Telstra’s $30 application worked out to be higher than the previous proposal of $30 for metropolitan areas, which was rejected in 2006.

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Germans take down ACMA black list leak site

leaky-tapIt has been reported that German domain name regulator, DENIC, has taken down the popular website www.wikileaks.de shortly after it published ACMA’s internet filtering trial black list.

Over recent weeks, many reports have emerged of the ACMA internet filtering trial black list having been published on different websites, potentially compromising the Government’s current internet filtering trials. One such website was www.Wikileaks.de.

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New scam for shonky Premium SMS operator

scorpion1Last week we reported on an announcement by ACCC Chairman Graeme Samuels, that the ACCC would be taking action unless the Premium Service operators cleaned up their act. Today we have been contacted by a reader who has alerted us to a new scam one shonky operator is using.

Our reader received an SMS which said something along the lines of “who are you, and why did you call me“, of course our reader had no idea who the SMS was from, and thought to himself, ‘who could this be, I don’t recall ringing a wrong number’.

As it is with most of us, curiosity got the better of him, so he replied to say that the sender must have the wrong number, and that they must be mistaken.

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Westpac called to account on Do Not Call register

no-phoneACMA have reported that Westpac was issued with a formal warning for breaches of the Do Not Call Register Act 2006 (‘the Act’).

ACMA reported that Westpac was the bank that had the greatest number of complaints made against it to ACMA, concerning alleged breaches of the the Act.  ACMA claim that although Westpac had a relationship with its customers, ‘its procedures for recording the withdrawal of consent had failed.’

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Finance company doesn’t even know it funds telco bundles

dumb2A national lender claims that it has no idea it has been involved in financing telco bundling deals.

Nope, it says, we only finance equipment.  We have nothing to do with any bundled telephone services.  Dunno what you’re talking about.

We wonder if they will wake up after they see a copy of one of the telco services contracts that was paired with one of their own finance agreements.  Or will they just revert to their ‘We want money! You gotta pay!’ mantra ?

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An alternative to internet filtering ?

sid_logoDespite massive opposition from the public and internet users, to ISP level internet filtering, the Government is pressing on with its internet filtering trials.

We don’t yet know what the result of these trials will be, but the Europeans have developed an alternate approach to the issue of protecting children from harmful content online.

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Bush Fire Relief Fund – Please Help

Country Victoria was the scene of Australia’s greatest ever natural disaster over the weekend. More than 100 people have lost their lives and many more have been left injured and homeless.

We at CSP Central encourage everyone to dig deep and support the victims of this disaster. You can help by supporting the Red Cross 2009 Bush Fire Appeal or other charities that are helping the victims.

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