People are often confused about the effect of clauses that say ‘You acknowledge that we have made no other promises or representations to you.’
Often you see such clauses quoted in support of an argument that a claim for misrepresentation cannot succeed where a contract contains this clause.
But that ain’t necessarily so. In fact, it ain’t even normally so.


There’s a myth around that industry codes, formerly known as ACIF Codes but these days generated by the Communications Alliance, are merely voluntary. They are not ‘the law’.




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