Tag Archives: ACCC

Computers Now gets software return policy wrong

After PC discounter MSY was stung a whopping $203,500 for misrepresenting consumer warranty rights, we expected that the tech industry would have reviewed their terms with a legal microscope.   Not so, it seems … as we discovered when we … Continue reading

Posted in ACCC, advertising, Australian Consumer Law, Competition and Consumer Act, How not to do it, Trade Practices Act | Tagged , , , , , , | Leave a comment

ACCC declares Telstra Wholesale DSL

The ACCC has this evening announced that it has ‘declared’ Telstra wholesale ADSL services under the Competition and Consumer Act 2010. The effect of the ACCC’s decision will be that Telstra’s wholesale customers will now be able to better compete … Continue reading

Posted in ACCC, ACMA, Competition and Consumer Act, New laws, Telecommunications Act, Telstra, Trade Practices Act | Tagged , , , , | Leave a comment

Draft TCP Code takes a beating

The jungle drums are sending negative messages about the new TCP Code proposed by Communications Alliance.  If the rumours are correct, ACMA is on the verge of refusing to register the draft Code, opting for more aggressive legislative regulation of … Continue reading

Posted in ACCC, ACMA, Australian Consumer Law, Code compliance, New laws, Telecommunications Act | Tagged , , , , , , | Leave a comment

ACCC takes aim at mobile internet

The ACCC has announced the launch of an Information Paper entitled “Mobile and Other Wireless Internet Speed Claims and the Trade Practices Act 1974″. The Information Paper has been developed to assist ISPs and Telcos in ensuring that their advertising … Continue reading

Posted in advertising, Code compliance, Trade Practices Act | Tagged , , , | Leave a comment

ACCC executes perfect hit on Telstra, Optus and Vodafone

After months of secret negotiations, Telstra, Optus & Voda have rolled over and ‘offered’ ACCC a court enforceable undertaking … equivalent to court injunctions … to stamp out false advertising in the broadband and telephony industry. When legal advisers warn second and … Continue reading

Posted in advertising, Trade Practices Act | Tagged , , , , , , , , | Leave a comment

Spot Check: Are your price reduction ads putting you at risk?

NEW mobile phone!! WAS $399 NOW $199!! BRAND NEW phone!!  $199 – SAVE over 50%!! Ads that show ‘two price’ or ‘was / now’ pricing are common, effective and legal … provided they’re not misleading. There are special rules about … Continue reading

Posted in advertising, Spot Check, Trade Practices Act | Tagged , , , | Leave a comment

ACCC hauls Optus into Federal Court

In the latest action in its war on trade practices non-compliance in the telco sector, ACCC has taken Federal Court action against a wholly owned subsidiary of Optus Mobile Pty Ltd. Prepaid Services Pty Ltd supplies phone cards that are … Continue reading

Posted in advertising, Trade Practices Act | Tagged , , , | Leave a comment

National consumer law Bill hits Parliament

On 24 June 2009, the Government introduced the Australian Consumer Law Bill into Parliament.  It represents the biggest shake up of Australian consumer law in a long time. From 1 January 2010, the Government intends that we’ll have a national … Continue reading

Posted in advertising, New laws, Trade Practices Act | Tagged , , , | Leave a comment

Component pricing law seminar announced

On 21 July 2009 CSP Central contributors Victor Ng and Peter Moon will be conducting a masterclass in understanding and complying with the new component pricing law. Victor says that the seminar will explain the law as it applies to … Continue reading

Posted in advertising, New laws, Trade Practices Act | Tagged , , , | Leave a comment

Australia tolerates currency forging

Amazing headline ?  Well, it’s true.  Companies … well known companies … are manufacturing bogus Aussie dollars, and Canberra isn’t stopping it.  How is it so ?  Simple.  Within Australia, the exchange rate is fixed.  A dollar in Perth is … Continue reading

Posted in advertising, Trade Practices Act | Tagged , , | Leave a comment