Tag Archives: Consumer Contracts

National consumer law Bill hits Parliament

On 24 June 2009, the Government introduced the Australian Consumer Law Bill into Parliament.  It represents the biggest shake up of Australian consumer law in a long time. From 1 January 2010, the Government intends that we’ll have a national … Continue reading

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Why Telstra and Optus need to be concerned about the coming unfair contracts law

Some time this month, Minister for Competition Policy and Consumer Affairs Chris Bowen will introduce an ‘unfair contract terms’ Bill into Federal Parliament.  Telstra and Optus have both slammed it. Businesses that contract with Telstra and Optus need to understand … Continue reading

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New consumer law will punch holes in ISP / telco contracts

Last August, we explained that the Ministerial Council on Consumer Affairs had generally accepted a Federal Productivity Commission recommendation for a national ‘unfair contracts’ law. Canberra now says it will fast track the new law.  Expect a bill in Parliament … Continue reading

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Test yourself: Who is a Consumer and what is a Consumer Contract ?

One of our recent posts raised an interesting question which many ISPs and telcos seem to overlook; Who is a ‘Consumer’ under the CommsAlliance Telecommunications Consumer Protections Code 628:2007 (the “TCP Code”) ?  The answer has some pretty serious consequences. … Continue reading

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