Tag Archives: Dodo

Oh, no ! Dodo !

We admit that we’re fascinated by Dodo.  Do they even know there’s a Trade Practices Act, despite being dealt with by ACCC for serious breaches ? Take a look at the Naked DSL advert in the top left hand corner of Dodo’s … Continue reading

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Dodo’s doh! doh! liability limitation

How simple can Parliament make it ? In certain cases, a service provider cannot limit its liability in any way. Not at all. Zip. Zero. Zilch. Yet time and again, CSPs pretend (the polite legal word is ‘purport’) to limit … Continue reading

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Telcos are main offenders under Do Not Call law

ACMA today revealed that more than half of all complaints about illegal telemarketing calls relate to phone plan offers. ‘ACMA has embarked on a campaign to improve telecommunications compliance that includes formal investigations, warnings, detailed letters putting individual providers ‘on notice,’ and … Continue reading

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Dodo advert pushes limits

2008 hasn’t been a good year for Dodo, legally speaking. In February, the company received the rare ‘distinction’ of an ACMA direction to comply with the complaints handling and billing codes after the TIO noted a rising number of complaints. … Continue reading

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Struggling to make sense of Dodo’s liability clauses

Regular readers will know that T&C clauses that (supposedly) limit CSP liability are very important.  If you don’t get them right, you can be exposed to unnecessary legal risk. Worse, you may commit a criminal offence under the Trade Practices … Continue reading

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Dodo stung hard for DNCR Act breaches

This week’s record fine for breaches of the Do Not Call Register Act does more than sting national ISP Dodo, the unhappy record holder. It ends an information drought for Australian businesses that use contract call centres for telemarketing. As … Continue reading

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